Rob Basten
Department / Institute
Group
RESEARCH PROFILE
Rob Basten is associate professor at Eindhoven University of Technology (TU/e). He is active in operations management and behavioral operations management, with a focus on maintenance, spare parts supply and other after-sales services. He is especially interested in using new technologies to improve such services, e.g., additive manufacturing of spare parts, and in human behavior in the context of human decision makers collaborating with decision support systems. Many of Rob's research projects are interdisciplinary, aiming to carry out high quality research while solving problems in practice. For the latter reason, research is typically performed in cooperation with high-tech industry, companies such as ASML, Canon Production Printing, Vanderlande and Marel Poultry, or the Ministry of Defence. That experience is also used in teaching, for example in the courses Maintenance & Service Logistics and Behavioral Operations Management.
SUPERVISION
Rob Basten is promotor of:
- Maryam Azani
- Ragnar Eggertsson
- Zhao Kang
- Bas van Oudenhoven
- Alireza Yazdani
I try to improve after sales services for high-tech equipment, with a focus on using new technologies such as 3D printing and IOT.”
ACADEMIC BACKGROUND
Rob Basten received his Masters in Industrial Engineering and Management (2004) and Computer Science (2005) from the University of Twente (UT), from which he also received his PhD in Operations Management in 2010. After graduating, Rob became a postdoc at TU/e and soon a part-time consultant at Gordian Logistic Experts, before returning to the UT full-time in 2011. Rob began working at TU/e in 2014, initially as an assistant professor.
Rob has been a visiting scholar at the University of Texas at Austin (2008) and the Rensselaer Polytechnic Institute (2014). He has acted as a reviewer for journals such as Management Science, Operations Research, Manufacturing & Service Operations Management, Reliability Engineering & System Safety, Naval Research Logistics and the European Journal of Operational Research. He was also organizer of the first two editions of the Maintenance Research Day.
Key Publications
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Bram Westerweel,Rob Basten,Jelmar den Boer,Geert Jan van Houtum
Printing Spare Parts at Remote Locations
Production and Operations Management (2021) -
Yue Zhang,Bram Westerweel,Rob Basten,Jing-Sheng Song
Distributed 3D Printing of Spare Parts via IP Licensing
Manufacturing & Service Operations Management (2022) -
Douniel Lamghari-Idrissi,Roy van Hugten,Geert-Jan van Houtum,Rob Basten
Increasing Chip Availability Through a New After-Sales Service Supply Concept at ASML
INFORMS Journal on Applied Analytics (2022) -
R.J.I. Basten,G.J.J.A.N. Houtum, van
System-oriented inventory models for spare parts
Surveys in Operations Research and Management Science (2014) -
J.J. Arts,R.J.I. Basten,G.J.J.A.N. van Houtum
Repairable stocking and expediting in a fluctuating demand environment: optimal policy and heuristics
Operations Research (2016)
Current Educational Activities
Ancillary Activities
No ancillary activities